Privacy Policy

1. Introduction

Diginexor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or engage with our trading platform.

This policy applies to all services provided by Brokersure Ltd (FCA Firm Reference Number: 501719) and GOin SAS (MiCA License Number: 894500LM6DICD790FQ34).

2. Information We Collect

2.1 Personal Information

• Name, address, date of birth, and contact information
• Government-issued identification documents
• Financial information including income and investment experience
• Employment details and source of funds
• Trading preferences and risk tolerance

2.2 Technical Information

• IP address, browser type, and device information
• Usage data and platform interactions
• Cookies and similar tracking technologies
• Location data when permitted

3. How We Use Your Information

• To provide and maintain our trading services
• To verify your identity and comply with regulatory requirements
• To process transactions and manage your account
• To communicate with you about your account and services
• To improve our platform and develop new features
• To detect and prevent fraud and ensure platform security
• To comply with legal obligations and regulatory reporting

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Regulatory Compliance: With financial regulators and authorities as required by law
• Service Providers: With trusted third parties who provide services on our behalf
• Legal Requirements: When required to comply with legal processes or protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement robust security measures to protect your personal information:

• 256-bit SSL encryption for data transmission
• Secure data centers with 24/7 monitoring
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Staff training on data protection and privacy

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data and receive a copy
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Restrict or object to processing of your data
• Data portability where technically feasible
• Withdraw consent for specific processing activities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, this includes:

• Account information: 5 years after account closure
• Transaction records: 7 years as required by financial regulations
• Know Your Customer (KYC) documents: 5 years after relationship ends
• Marketing communications: Until you opt-out or object

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant data protection authorities
• Standard contractual clauses approved by regulators
• Binding corporate rules for intra-group transfers

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.